How do I reject a faulty car on finance?

My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How do I reject the vehicle as I find it unacceptable?

My car's glass roof blind was found to be faulty while being checked as part of a trade-in deal. Do I have to pay for it to be fixed if I didn't know?

I returned to the Ford dealership where I bought my S-Max 2.5 years ago to trade-in for a new car. I was served by the same salesman as before. He test drove the car and found no faults, then started to...

Our two-year-old van has a fault and is off the road - can we claim compensation for loss of business?

My 2016 Vauxhall Vivaro has been having issues not starting - I was told it is an intermittent fault. It has had two parts fitted under warranty but Vauxhall has not given permission for a third part to...

My Ford Kuga broke down at 65,000 miles - is the dealer responsible to fix it?

I bought a Ford Kuga 2.0 TDCi automatic two years ago, with approximately 50,000 miles on the clock. It started juddering and displayed a transmission fault on the dash. I drove the vehicle directly to...

Does the Consumer Rights Act apply to low value used cars?

The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act to apply? Secondly, if any significant fault that...

We need a large MPV, but do low mileage - what do you recommend?

We have four children and are struggling with our Citroen C4 Grand Picasso. We need a secondhand replacement with space and a decent boot, so very few cars are suitable. We do 6000 miles per year with...

Are classic cars legally covered by the same warranty as modern cars?

Are classic cars legally covered by the same warranty as modern cars?

How long is the minimum warranty on a used car?

How long is the minimum warranty on a used car?

My indicators and windscreen wipers start on their own - what's the issue?

I have a Renault Clio MkII. The indicators and windscreen wipers start on their own. They also go at different speeds than they should.

Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter?

I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis...